Minimizing change aversion through mixed methods research: a case study of redesigning Spotify’s Your Library
Ingrid Pettersson, Carl Fredriksson, Raha Dadgar, John Richardson, Lisa Shields, Duncan McKenzie
Voice interfaces have rapidly gained popularity, introduc-ing the opportunity for new ways to explore new interac-tion paradigms for music. However, most interactions withmusic in current consumer voice devices are still relativelytransactional; primarily allowing for keyword-based com-mands and basic content playback controls. They are lesslikely to contextualize content or support content discoverybeyond what users think to ask for. We present an approachto dynamically augment the voice-based music experiencewith background information using story generation tech-niques. Our findings indicate that augmentation can havepositive effects on voice-based music experiences, giventhe right user context and mindset.
Ingrid Pettersson, Carl Fredriksson, Raha Dadgar, John Richardson, Lisa Shields, Duncan McKenzie
Yu Liang, Aditya Ponnada, Paul Lamere, Nediyana Daskalova
Katariina Martikainen, Jussi Karlgren, Khiet Truong