“Play Music”: User Motivations and Expectations for Non-specific Voice Queries
Jennifer Thom, Angela Nazarian, Ruth Brillman, Henriette Cramer, Sarah Mennicken
Human-computer interaction research at Spotify focuses on deeply understanding how people interact with music and audio across a variety of modalities including conversation and text entry on platforms ranging from mobile phones to voice controlled speakers. This understanding includes how people relate socially and emotionally to music and audio content, how they converse with voice assistants to request and describe music and how context influences audio consumption. We use interdisciplinary qualitative and quantitative research methods to deliver design prototypes of novel interaction paradigms and fundamental insights about how people experience music and audio.
Jennifer Thom, Angela Nazarian, Ruth Brillman, Henriette Cramer, Sarah Mennicken
Nik Martalero, Sarah Mennicken, Jennifer Thom, Henriette Cramer, Wendy Ju
Jordan Wirfs-Brock, Sarah Mennicken, Jennifer Thom