Sravana Reddy, Mariya Lazarova, Yongze Yu, Rosie Jones
Search Mindsets: Understanding Focused and Non-Focused Information Needs in Music Search
Music listening is a commonplace activity that has transformed as users engage with online streaming platforms. When presented with anytime, anywhere access to a vast catalog of music, users face challenges in searching for what they want to hear. We propose that users who engage in domain-specific search (e.g., music search) have different information-seeking needs than in general search. Using a mixed-method approach that combines a large-scale user survey with behavior data analyses, we describe the construct of search mindset on a leading online streaming music platform and then investigate two types of search mindsets: focused, where a user is looking for one thing in particular, and non-focused, where a user is open to different results. Our results reveal that searches in the music domain are more likely to be focused than non-focused. In addition, users’ behavior (e.g., clicks, streams, querying, etc.) on a music search system is influenced by their search mindset. Finally, we propose design implications for music search systems to best support their users.
Ben Carterette, Rosie Jones, Gareth Jones, Maria Eskevich, Sravana Reddy, Ann Clifton, Yongze Yu, Jussi Karlgren and Ian Soboroff
Rosie Jones, Hamed Zamani, Markus Schedl, Ching-Wei Chen, Sravana Reddy, Ann Clifton, Jussi Karlgren, Helia Hashemi, Aasish Pappu, Zahra Nazari, LongQi Yang, Oguz Semerci, Hugues Bouchard, Ben Carterette